• I have £450 in credit when I can get the money ?

    I have 450 in my account and pure planet charge £280 per month. But I don’t use that much. What should I do?
    Tap below to see the best answer
    0
  • I have 450 in my account and pure planet charge £280 per month. But I don’t use that much. What should I do?
    Tap below to see the best answer


  • Best Answer

    Sggz813
    go to help>ask wattbot>type message the team, ask for a part refund and your direct debit to be reviewed.
    Replies not instant, within a day or two.
    I'm not asking this to be critical, but did you do a search before you posted? I have a genuine reason for asking.

    Do you now have a better idea of your annual usage only your payments do seem very high? What usage was your original quote for?
    2
  • Sggz813
    go to help>ask wattbot>type message the team, ask for a part refund and your direct debit to be reviewed.
    Replies not instant, within a day or two.
    I'm not asking this to be critical, but did you do a search before you posted? I have a genuine reason for asking.

    Do you now have a better idea of your annual usage only your payments do seem very high? What usage was your original quote for?