• Smart meter not commissioned

    It’s been 4 days since I got a smart meter (Trio II touch button) installed and all it shows on the screen is connecting to smart meter... and then not commissioned....

    any ideas how to commission / connect?
    Tap below to see the best answer
    0
  • It’s been 4 days since I got a smart meter (Trio II touch button) installed and all it shows on the screen is connecting to smart meter... and then not commissioned....

    any ideas how to commission / connect?
    Tap below to see the best answer


  • Best Answer

    Hi Mark1984
    Welcome to the community.
    Have you tried turning it off/on, that sometimes works,. If not, contact the team via Wattbot and inform them, type message the team first to get you message passed on.
    1
  • Hi Mark1984
    Welcome to the community.
    Have you tried turning it off/on, that sometimes works,. If not, contact the team via Wattbot and inform them, type message the team first to get you message passed on.


  • I had mine installed back in April. It took a few days until it was connecting. Maybe a week or longer. Seems to be working well now though.

    Just need to arrange Gas to be fitted
    0
  • I had mine installed back in April. It took a few days until it was connecting. Maybe a week or longer. Seems to be working well now though.

    Just need to arrange Gas to be fitted