• Credit Refund after switch

    Hi I've recently switched from pure planet. How do I reclaim my account credit?

    BW
    Dan
    Tap below to see the best answer
    0
  • Hi I've recently switched from pure planet. How do I reclaim my account credit?

    BW
    Dan
    Tap below to see the best answer


  • Best Answer

    Quote Originally Posted by Jenkind View Post
    Hi I've recently switched from pure planet. How do I reclaim my account credit?

    BW
    Dan
    Hi Dan
    Once your close reading had been verified by your new provider, your final bill will be produced within 6 weeks of leaving, but usually sooner, and your credit refunded. Don't cancel your direct debit as PP will not know where to send it
    0
  • Quote Originally Posted by Jenkind View Post
    Hi I've recently switched from pure planet. How do I reclaim my account credit?

    BW
    Dan
    Hi Dan
    Once your close reading had been verified by your new provider, your final bill will be produced within 6 weeks of leaving, but usually sooner, and your credit refunded. Don't cancel your direct debit as PP will not know where to send it