• Welcome pack.

    Hi I have joined through MSE and received the details via email from yourselves. However I have not received the welcome pack. xxxx I am due to swap over in October. Cheers. Joyful
    Tap below to see the best answer
    0
  • Hi I have joined through MSE and received the details via email from yourselves. However I have not received the welcome pack. xxxx I am due to swap over in October. Cheers. Joyful
    Tap below to see the best answer


  • Best Answer

    Hi Joyful - great username!
    As this is your first post, welcome to the Pure Planet community!

    Does this link help to answer your question?
    https://community.purepla.net/thread...?highlight=MSE

    If not, do come back aNd post here again with more info

    Stephen
    0
  • Hi Joyful - great username!
    As this is your first post, welcome to the Pure Planet community!

    Does this link help to answer your question?
    https://community.purepla.net/thread...?highlight=MSE

    If not, do come back aNd post here again with more info

    Stephen


  • Sorry to appear a numpty but each of the threads I am offered then follow , take me to a page where I am asked to join. I have already done that, but now need a pack to show me my agreement, DD dates. Terms and conditions, etc xxxx Confused.

    ​Joyful. (71 but got all marbles!)xxx
    0
  • Sorry to appear a numpty but each of the threads I am offered then follow , take me to a page where I am asked to join. I have already done that, but now need a pack to show me my agreement, DD dates. Terms and conditions, etc xxxx Confused.

    ​Joyful. (71 but got all marbles!)xxx


  • Hi Joyful.
    Did you verify your email when you got the details from pure Planet as detailed in this link
    https://community.purepla.net/conten...site#ckb_start
    1
  • Hi Joyful.
    Did you verify your email when you got the details from pure Planet as detailed in this link
    https://community.purepla.net/conten...site#ckb_start


  • Yes I did. I cannot get into pure planet at all now, keeps sending me back to email then sign in then back to email on and on 8 times today getting a bit afraid now. Have only managed to get back in here via an old email I still have from you HELP xxxx
    0
  • Yes I did. I cannot get into pure planet at all now, keeps sending me back to email then sign in then back to email on and on 8 times today getting a bit afraid now. Have only managed to get back in here via an old email I still have from you HELP xxxx