• Pure Planet app and web update - download version 7.31.0

    Hey everyone,

    We’ve released a new version of your Pure Planet app and web account.

    It’s version 7.31.0 for iPhone, iPad and Android. Head to the App Store or Google Play to download the new app update!

    There’s lots of exciting new features, and some bug fixes in the new release, including:

    • Fix for iPad bug which has been 'cutting off' the side of the app Big thanks to @Oakbank @Babba @Ian31 @David j @Mesh 30 @Pigsy10 for flagging this
    • If you’re on a debt repayment plan you’ll see the plan in your account under the normal payment schedule.
    • We’ve introduced new title options such as Ms and Mx.
    • We've introduced a new incentive for Pure Planet Members who move home - a £25 voucher if you switch to us in your new property. It'll be added to the 'move out' form and will be redeemed when you sign up to Pure Planet in your new property. Just make sure you use the same email address as before.
    • And we've done some groundwork ahead of a new incentive for deemed customers who've moved into a home already on supply with PP. They’ll get sent a welcome pack with a special referral code on it. It gives a £25 energy credit on your first statement. This offer will go live in early October.

    Remember that it can take a few hours for the latest version of the app to appear in the App Store or Google Play for everyone.

    Thanks again for your feedback and for flagging any issues you spot. It’s always appreciated.
    Community Manager - Pure Planet

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  • Hey everyone,

    We’ve released a new version of your Pure Planet app and web account.

    It’s version 7.31.0 for iPhone, iPad and Android. Head to the App Store or Google Play to download the new app update!

    There’s lots of exciting new features, and some bug fixes in the new release, including:

    • Fix for iPad bug which has been 'cutting off' the side of the app Big thanks to @Oakbank @Babba @Ian31 @David j @Mesh 30 @Pigsy10 for flagging this
    • If you’re on a debt repayment plan you’ll see the plan in your account under the normal payment schedule.
    • We’ve introduced new title options such as Ms and Mx.
    • We've introduced a new incentive for Pure Planet Members who move home - a £25 voucher if you switch to us in your new property. It'll be added to the 'move out' form and will be redeemed when you sign up to Pure Planet in your new property. Just make sure you use the same email address as before.
    • And we've done some groundwork ahead of a new incentive for deemed customers who've moved into a home already on supply with PP. They’ll get sent a welcome pack with a special referral code on it. It gives a £25 energy credit on your first statement. This offer will go live in early October.

    Remember that it can take a few hours for the latest version of the app to appear in the App Store or Google Play for everyone.

    Thanks again for your feedback and for flagging any issues you spot. It’s always appreciated.
    Community Manager - Pure Planet