hi Abbs, and welcome to the community.Your post is a bit vague, how late is a bit late and not sure why would you question whether you've switched?
This is a community for PP members, so although there often is somebody there you can't rely on getting an instant reply.
Your app or online should have given you a countdown as to when you would switch (17 days from when you applied) and you'll have received a series of emails during the process and a welcome pack. Did you get all those? If so you have switched.
If all is well in that department go to help in app or online, ask wattbot and ask PP to confirm they got the readings. Replies 24hrs not at weekend.
Originally Posted by Abbs