• bill

    Hi,
    I moved in in this new house and my landlord end the contract with pure planet. I made a new contract with another company but the switch will be completed in 2 weeks. So I received from pure planet the bill of this last month and I do not know how to pay it
    Tap below to see the best answer
    0
  • Hi,
    I moved in in this new house and my landlord end the contract with pure planet. I made a new contract with another company but the switch will be completed in 2 weeks. So I received from pure planet the bill of this last month and I do not know how to pay it
    Tap below to see the best answer


  • Best Answer

    Hi Angelica
    On the assumption that you have the app installed, if you go to "help' and enter 'pay bill' in 'Ask WattBot' you will get this screen.

    Name:  Screenshot_20190912-183603.jpg
Views: 27
Size:  292.6 KB

    Which should allow you to make a one-off payment.

    Regards
    Gwynd
    0
  • Hi Angelica
    On the assumption that you have the app installed, if you go to "help' and enter 'pay bill' in 'Ask WattBot' you will get this screen.

    Name:  Screenshot_20190912-183603.jpg
Views: 27
Size:  292.6 KB

    Which should allow you to make a one-off payment.

    Regards
    Gwynd