• Gas supply

    I have run out of credit on my meter, the gas is supposed to be supplied by pure planet??
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  • I have run out of credit on my meter, the gas is supposed to be supplied by pure planet??


  • Hi, don't think PP do pre-payment meters.
    Are you sure PP is the supplier?
    0
  • Hi, don't think PP do pre-payment meters.
    Are you sure PP is the supplier?


  • Hello paul.
    When did you switch? PP dont take on prepayment meters so either the switch has not happened or your previous supplier has not put the meter in credit mode.
    Has the gas gone off ?
    Go to help and use wattbot, type message the team and then ask away.
    If no gas use the emergency function.
    0
  • Hello paul.
    When did you switch? PP dont take on prepayment meters so either the switch has not happened or your previous supplier has not put the meter in credit mode.
    Has the gas gone off ?
    Go to help and use wattbot, type message the team and then ask away.
    If no gas use the emergency function.