• Meter reading - day and night electric

    Hi All,

    We have just bought a house and are in the process of sending our meter readings over to Pure planet. When I went to submit it, it asked for electric night and electric day, but I dont know what this means? Our meter just has one reading on. I have put that reading into both night and day but am not sure this is correct.

    Thanks,

    Ailish
    Tap below to see the best answer
    0
  • Hi All,

    We have just bought a house and are in the process of sending our meter readings over to Pure planet. When I went to submit it, it asked for electric night and electric day, but I dont know what this means? Our meter just has one reading on. I have put that reading into both night and day but am not sure this is correct.

    Thanks,

    Ailish
    Tap below to see the best answer


  • Best Answer

    Hi Ailish
    If I were you I would contact PP directly.

    You need to send your message to the team directly via Wattbot.
    if you go to the app and click on the 3 lines at the top right, then click on help, then ask Wattbot,
    Then you need to type in 'message the team'
    then you can send them your message. Might take a couple of days to get back to you, but they will
    0
  • Hi Ailish
    If I were you I would contact PP directly.

    You need to send your message to the team directly via Wattbot.
    if you go to the app and click on the 3 lines at the top right, then click on help, then ask Wattbot,
    Then you need to type in 'message the team'
    then you can send them your message. Might take a couple of days to get back to you, but they will