• How to get the electricity meter reading on a smart meter

    Struggling to get the meter reading son my smart electricity meter. It shows me random reading everytime I check them NY pressing 9
    Tap below to see the best answer
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  • Struggling to get the meter reading son my smart electricity meter. It shows me random reading everytime I check them NY pressing 9
    Tap below to see the best answer


  • Best Answer

    Quote Originally Posted by Syed naqvi View Post
    Struggling to get the meter reading son my smart electricity meter. It shows me random reading everytime I check them NY pressing 9
    Hi @Syed naqvi
    Welcome to the community!
    Thanks for posting.
    Is it a smart meter installed by us? Check out this guide in our FAQs.
    Or, if it was a previous supplier, look at this one.

    Hope this helps.
    Community Manager - Pure Planet

    0
  • Quote Originally Posted by Syed naqvi View Post
    Struggling to get the meter reading son my smart electricity meter. It shows me random reading everytime I check them NY pressing 9
    Hi @Syed naqvi
    Welcome to the community!
    Thanks for posting.
    Is it a smart meter installed by us? Check out this guide in our FAQs.
    Or, if it was a previous supplier, look at this one.

    Hope this helps.
    Community Manager - Pure Planet



  • hi Syed
    It's very very unlikely to be showing random readings, if you press 9 repeatedly (not too quickly) does it cycle through various screens?
    You're looking for a screen with imp. or import and a number.
    ​Can you post a photo? (obscure the serial if you can)
    Quote Originally Posted by Syed naqvi View Post
    Struggling to get the meter reading son my smart electricity meter. It shows me random reading everytime I check them NY pressing 9
    0
  • hi Syed
    It's very very unlikely to be showing random readings, if you press 9 repeatedly (not too quickly) does it cycle through various screens?
    You're looking for a screen with imp. or import and a number.
    ​Can you post a photo? (obscure the serial if you can)
    Quote Originally Posted by Syed naqvi View Post
    Struggling to get the meter reading son my smart electricity meter. It shows me random reading everytime I check them NY pressing 9