• Contacts

    I
    Tap below to see the best answer
    Last edited by steve lillywhite; 10-09-19 at 12:19. Reason: Progress
    0
  • I
    Tap below to see the best answer


  • Best Answer

    hi Steve
    PP don't have call centres it keeps costs down.
    You can complete your joining to PP without using the app by going to https://purepla.net/.
    Pure planet are digital only so if you don't have recourse to one of those methods you cant join, but I assume that since you've posted in the community you are online on one of those.
    Can you say what the difficulty is?
    If you need help with the process of completing post back, here is a link which may help or reproduced below
    If you find Pure Planet through a PCW you can get a quote and follow the steps to add all your details there (including your DD details). We'll then send you a verification email - once you verify your email, we'll start your switch.


    If you find Pure Planet through a PCW and you do get a quote and accept it, you still need to complete your switch by completing the email verification as shown above.

    Quote Originally Posted by steve lillywhite View Post
    I am trying to switch over to pure planet. Very frustrating because I can't speak to an actual human. I have a low tech phone by choice so I can't down load your app. I have already got a quote through Martin Lewis and am trying to set this up through my lap top.
    Last edited by Marc; 10-09-19 at 15:11. Reason: Removing personal info
    0
  • hi Steve
    PP don't have call centres it keeps costs down.
    You can complete your joining to PP without using the app by going to https://purepla.net/.
    Pure planet are digital only so if you don't have recourse to one of those methods you cant join, but I assume that since you've posted in the community you are online on one of those.
    Can you say what the difficulty is?
    If you need help with the process of completing post back, here is a link which may help or reproduced below
    If you find Pure Planet through a PCW you can get a quote and follow the steps to add all your details there (including your DD details). We'll then send you a verification email - once you verify your email, we'll start your switch.


    If you find Pure Planet through a PCW and you do get a quote and accept it, you still need to complete your switch by completing the email verification as shown above.

    Quote Originally Posted by steve lillywhite View Post
    I am trying to switch over to pure planet. Very frustrating because I can't speak to an actual human. I have a low tech phone by choice so I can't down load your app. I have already got a quote through Martin Lewis and am trying to set this up through my lap top.


  • Hi Steve
    Welcome to the community.

    You no longer need the app, everything can be done via the website at https://purepla.net.
    Just to point out, your post has been flagged,this is a public forum and you should not post personal information,
    0
  • Hi Steve
    Welcome to the community.

    You no longer need the app, everything can be done via the website at https://purepla.net.
    Just to point out, your post has been flagged,this is a public forum and you should not post personal information,