Yes there is.
What's the situation with your gas switch? Did you check your previous supplier to see if it has switched?
Have you had a message or email asking for a photo of your gas meter?
Have you had a reply from the team at PP yet?
If your gas is with PP the balance on your account will update to reflect that, possibly it's an account problem? if it hasn't obviously that needs to be sorted, but if you want a refund or to change your DD, go to help, ask wattbot, type message the team and ask.
Originally Posted by eby92