• Low usage

    Hi, it seems that every month I get a message saying that my readings are lower than expected (when inputing the readings). Does PP evert revert to charging "expected" usage rather than actual?

    Regards
    Tap below to see the best answer
    0
  • Hi, it seems that every month I get a message saying that my readings are lower than expected (when inputing the readings). Does PP evert revert to charging "expected" usage rather than actual?

    Regards
    Tap below to see the best answer


  • Best Answer

    Hi Simoon don't worry about these messages, everyone seems to get them, the algorithm used isn't really up to scratch. Just use the message as a chance to review your inputted readings to ensure you haven't made a mistake
    0
  • Hi Simoon don't worry about these messages, everyone seems to get them, the algorithm used isn't really up to scratch. Just use the message as a chance to review your inputted readings to ensure you haven't made a mistake