• Will PP pay previous supplier exit fee

    Hello, can someone please help? I am in the process of switching to PP. I am on a fixed tariff with my current supplier and there is an exit fee for gas and another for electricity. Will PP pay these or will I have to cover them?
    Thank you
    D
    Tap below to see the best answer
    0
  • Hello, can someone please help? I am in the process of switching to PP. I am on a fixed tariff with my current supplier and there is an exit fee for gas and another for electricity. Will PP pay these or will I have to cover them?
    Thank you
    D
    Tap below to see the best answer


  • Best Answer

    Hi Daniela,

    Welcome to the community.

    I'm afraid PP won't cover your exit fees, but you can leave your existing provider within 49 days of your contract end date without incurring fees.

    If this is a problem for you, you can always cancel the switch, then try again closer to your contract end date
    0
  • Hi Daniela,

    Welcome to the community.

    I'm afraid PP won't cover your exit fees, but you can leave your existing provider within 49 days of your contract end date without incurring fees.

    If this is a problem for you, you can always cancel the switch, then try again closer to your contract end date