• Hive

    Hi I'm Genieo,

    iv iv just change to Pure Planet and maybe you can help me. Will hive still connect and work with PP. My heating isn't on at present I think my water is getting hot. As you can tell I'm a bit confused🙀.
    Tap below to see the best answer
    0
  • Hi I'm Genieo,

    iv iv just change to Pure Planet and maybe you can help me. Will hive still connect and work with PP. My heating isn't on at present I think my water is getting hot. As you can tell I'm a bit confused🙀.
    Tap below to see the best answer


  • Best Answer

    Hello @Genie,

    Welcome to our community.
    Changing your supplier should have no effect on your Hive, service should just continue as normal. Look at your Hive app and check the settings to ensure you are set up for timings, temperature, etc.
    Come back for more help if needed.
    1
  • Hello @Genie,

    Welcome to our community.
    Changing your supplier should have no effect on your Hive, service should just continue as normal. Look at your Hive app and check the settings to ensure you are set up for timings, temperature, etc.
    Come back for more help if needed.