• over payment

    Hi
    If there is overpayment how do request return?
    Thank you
    Ania
    Tap below to see the best answer
    0
  • Hi
    If there is overpayment how do request return?
    Thank you
    Ania
    Tap below to see the best answer


  • Best Answer

    hi Ania
    do you mean overpayment or do you mean you think your balance on the statement is higher than you'd like it to be.
    After you've paid the direct debit your balance should be about a months average payment. (it will fluctuate but don't forget it's paid at the start of your billing period)
    If you think it's too high go to help, ask wattbot, type message the team and ask PP to review it. Replies within 24 hrs
    1
  • hi Ania
    do you mean overpayment or do you mean you think your balance on the statement is higher than you'd like it to be.
    After you've paid the direct debit your balance should be about a months average payment. (it will fluctuate but don't forget it's paid at the start of your billing period)
    If you think it's too high go to help, ask wattbot, type message the team and ask PP to review it. Replies within 24 hrs