• Sunmitting reading

    I need to communicate with the admin here

    - - - Updated - - -

    TO ADMIN

    TODAY 15/08/19 READINGS ELEC 48473
    GAS 3694

    NORMAL METHODS OF SUBITTING READINGS ARE NOT ACCEPTING MY READINGS

    THANK YOU
    Tap below to see the best answer
    0
  • I need to communicate with the admin here

    - - - Updated - - -

    TO ADMIN

    TODAY 15/08/19 READINGS ELEC 48473
    GAS 3694

    NORMAL METHODS OF SUBITTING READINGS ARE NOT ACCEPTING MY READINGS

    THANK YOU
    Tap below to see the best answer


  • Best Answer

    Hi there

    Have you tried submitting your readings via the website www.purepla.net?

    No-one else is suggesting there's a problem with the app, so it might be worth trying again.

    This post is seen by your fellow customers, not directly by Pure Planet, so it's not a way to send in your readings.

    Hope that helps. If you still have problems, post back here, and various people will do what they can to help.

    Stephen
    0
  • Hi there

    Have you tried submitting your readings via the website www.purepla.net?

    No-one else is suggesting there's a problem with the app, so it might be worth trying again.

    This post is seen by your fellow customers, not directly by Pure Planet, so it's not a way to send in your readings.

    Hope that helps. If you still have problems, post back here, and various people will do what they can to help.

    Stephen


  • hi mervnshirl
    Please can you explain what's actually happening when you're trying to submit readings?
    Is it that there is no submit button perhaps? If it is that try scrolling up, if it isn't please can you tell us what isn't working and your phone model?
    thanks
    Quote Originally Posted by mervnshirl View Post
    I need to communicate with the admin here

    - - - Updated - - -

    TO ADMIN

    TODAY 15/08/19 READINGS ELEC 48473
    GAS 3694

    NORMAL METHODS OF SUBITTING READINGS ARE NOT ACCEPTING MY READINGS

    THANK YOU
    0
  • hi mervnshirl
    Please can you explain what's actually happening when you're trying to submit readings?
    Is it that there is no submit button perhaps? If it is that try scrolling up, if it isn't please can you tell us what isn't working and your phone model?
    thanks
    Quote Originally Posted by mervnshirl View Post
    I need to communicate with the admin here

    - - - Updated - - -

    TO ADMIN

    TODAY 15/08/19 READINGS ELEC 48473
    GAS 3694

    NORMAL METHODS OF SUBITTING READINGS ARE NOT ACCEPTING MY READINGS

    THANK YOU