I'm on ios. (don't know if android works in the same way)
I know that previously there were prompts to update, but in a few cases, because the app hadn't updated on the app store (it rolls out at different times for different people) this caused some issues of ppl being stuck and unable to use the app.
I suspect, but I may be barking up the wrong tree, that this has something to do with not being prompted.
Originally Posted by AdrianIone