The first payment is taken on the day you switch in and the intention is to pay for the energy charges for that month.
The welcome pack does tell you that.
When you get your statement after the first month the dd payment appears on that statement and it will look as though the balance is excessive because that payment is intended to pay for the energy for the following month.
As said you only pay for what you use, so in answer to your question, what happens is the same amount will be taken every month (it goes up in October as it's split warmer/colder months, you do know that?)
If you've used more than your payment the statement balance will decrease, if you've used less the statement balance will increase.
Just keep half an eye on whether the payments are covering the usage, it's not a science, it will fluctuate according to weather, cooking, people etc. so don't worry if it's a bit out.
If the payments don't cover the usage consistently (I'd give it a few months) you'll need to ask for an adjustment.
When you leave it can take a while for the final bill so if you can remember (this reply), depending on your approximate balance before you leave you should ask pp to reduce the dd as they might take one when you've left (this is not a PP thing it happens everywhere).
The only reason I mention it is you're a student so I assume cashflow is going to be tight for you.
Post back if you need more help and happy studying!
Originally Posted by Sophie Land