• Final Bill refund

    Hi,

    I'm due a final bill refund on my closed account but I changed bank accounts and you don't have the new details to refund to. I did try the appbot but it just times out

    Where do I get my bank details updated so I can get the refund please

    Thanks
    Tap below to see the best answer
    0
  • Hi,

    I'm due a final bill refund on my closed account but I changed bank accounts and you don't have the new details to refund to. I did try the appbot but it just times out

    Where do I get my bank details updated so I can get the refund please

    Thanks
    Tap below to see the best answer


  • Best Answer

    Hi Neil

    When you tried Wattbot, did you begin by putting 'message the team' in the subject box? Then you can explain the situation and they promise to get back to you within one or two working days.

    Stephen
    0
  • Hi Neil

    When you tried Wattbot, did you begin by putting 'message the team' in the subject box? Then you can explain the situation and they promise to get back to you within one or two working days.

    Stephen