• Meter readings

    Hi I don't seem to be getting my reading requests which results in a estimated bill should I just send it anyway
    Tap below to see the best answer
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  • Hi I don't seem to be getting my reading requests which results in a estimated bill should I just send it anyway
    Tap below to see the best answer


  • Best Answer

    Hi, have the requests just stopped?
    I would send them anyway, at least then PP will have actual readings.
    0
  • Hi, have the requests just stopped?
    I would send them anyway, at least then PP will have actual readings.


  • Not sure what date to send a reading
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  • Not sure what date to send a reading


  • hi happychick
    you said you had statements, look on the top of the statement below your address there is a date
    Send the readings 2 days before that day date, every month

    In the meanwhile, if you've missed a date don't worry just send a reading in anyway - you can send a reading as often as you like (once a day) BUT if you aren't getting the emails that needs to be sorted out.
    Have you checked your spam folder and all mails?
    Quote Originally Posted by Happychick View Post
    Not sure what date to send a reading
    0
  • hi happychick
    you said you had statements, look on the top of the statement below your address there is a date
    Send the readings 2 days before that day date, every month

    In the meanwhile, if you've missed a date don't worry just send a reading in anyway - you can send a reading as often as you like (once a day) BUT if you aren't getting the emails that needs to be sorted out.
    Have you checked your spam folder and all mails?
    Quote Originally Posted by Happychick View Post
    Not sure what date to send a reading