• Closing balance

    Hiya,

    I’ve just switched away from Pure Planet and I am wondering how/when I will receive confirmation of how much my account is in credit or debit

    TIA
    ​Sebafox
    Tap below to see the best answer
    0
  • Hiya,

    I’ve just switched away from Pure Planet and I am wondering how/when I will receive confirmation of how much my account is in credit or debit

    TIA
    ​Sebafox
    Tap below to see the best answer


  • Best Answer

    Hi , sort to hear you have left PP.

    A swich normally takes up to 6 weeks to complete.

    Once the switch has completed, PP will issue your final bill and if you're in credit, they will refund you.
    Don't cancel your DD, because they won't be able to refund you then.
    0
  • Hi , sort to hear you have left PP.

    A swich normally takes up to 6 weeks to complete.

    Once the switch has completed, PP will issue your final bill and if you're in credit, they will refund you.
    Don't cancel your DD, because they won't be able to refund you then.