You are a deemed customer as you would be with any energy company, this is no different. The previous tenant will have provided leaving readings, that will be from where your responsibility to pay starts.
You will get a bill/be responsible from when you took ownership to when the account officially switches to the new tenant.
If you did nothing a bill would drop through the door. To make it easy you should join PP via app or online that will put the account and payment details in your name, and then the tenant can make a decision as to whether they wish to join or switch to someone else. You can then send a message via wattbot if needs be
(How do you know the new tenant will want to stay with PP?)
Once the tenant has officially switched as long as you've kept meter readings you can then give yourself the tenant the option of either sorting out any disparity in meter readings manually (the easiest option, but you need to agree it with the tenant) or liaising with PP or whoever if any correction is required.
As with all energy companies you can't switch instantly, I have no idea how other landlords deal with this, it must happen all the time when a property is vacant between tenants.
Originally Posted by richardkafton