• Meter readings lower than expected

    Hi
    When I add my gas meter readings it tells me each month that it is lower than expected. Is that usual? I’m concerned that I’m not giving the right reading! I give the first 5 numbers (out of 8, the last 3 are in the red area).
    Thank you!
    Tap below to see the best answer
    0
  • Hi
    When I add my gas meter readings it tells me each month that it is lower than expected. Is that usual? I’m concerned that I’m not giving the right reading! I give the first 5 numbers (out of 8, the last 3 are in the red area).
    Thank you!
    Tap below to see the best answer


  • Best Answer

    Hello emma29.
    Yes you appear to be giving the correct readings, the whole its to low warning is just a prompt for you to double check the reading entered is correct, after about a year it will stop warning you as PP then have a better understanding of your usage pattern.
    0
  • Hello emma29.
    Yes you appear to be giving the correct readings, the whole its to low warning is just a prompt for you to double check the reading entered is correct, after about a year it will stop warning you as PP then have a better understanding of your usage pattern.