• Account closed early

    I left the property on the 30th of June and my account was closed soon after.
    Now, I have received a bill but have no way of checking to see if it is correct.
    Please advise
    Tap below to see the best answer
    0
  • I left the property on the 30th of June and my account was closed soon after.
    Now, I have received a bill but have no way of checking to see if it is correct.
    Please advise
    Tap below to see the best answer


  • Best Answer

    Quote Originally Posted by Grady Beckett View Post
    I left the property on the 30th of June and my account was closed soon after.
    Now, I have received a bill but have no way of checking to see if it is correct.
    Please advise
    Hi Grady,

    If you still have the PP App, then
    1. Open the App
    2. Tap on 3 lines at top right
    3. Select Help
    4. Select Ask WattBot
    5. Type "Message the team"... send
    6. Input your question... send
    A PP team member will respond within 1 working day.... watch out for notifications that you have received a reply.
    Gray4276
    0
  • Quote Originally Posted by Grady Beckett View Post
    I left the property on the 30th of June and my account was closed soon after.
    Now, I have received a bill but have no way of checking to see if it is correct.
    Please advise
    Hi Grady,

    If you still have the PP App, then
    1. Open the App
    2. Tap on 3 lines at top right
    3. Select Help
    4. Select Ask WattBot
    5. Type "Message the team"... send
    6. Input your question... send
    A PP team member will respond within 1 working day.... watch out for notifications that you have received a reply.
    Gray4276