Do you mind me asking a few questions? No need to reply if you don't want to.
How long have you been with PP?
How much is your payment at the moment and what was it with your previous provider?
Have you been submitting regular readings?
Have the readings appeared on your statements?
Finally you've been getting regular statements by email, have a look and see how the debt has built up over time which will give you more idea of what you need to do.
Just looking to see where it's gone askew for you.
Originally Posted by Billy C