• App home page balloon missing

    I have just checked my app as I know my meter readings are due, and noticed that one of the balloons is missing ( usage ).
    I don't know if this is anything to do with having a smart meter, but using the usage button on drop-down menu, the app is asking for the readings.
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    2
  • I have just checked my app as I know my meter readings are due, and noticed that one of the balloons is missing ( usage ).
    I don't know if this is anything to do with having a smart meter, but using the usage button on drop-down menu, the app is asking for the readings.
    Attached Images Attached Images  
    Tap below to see the best answer


  • Best Answer

    Hey @Duppy @Bev @Gray4276

    Thanks for pointing this out!

    The issue's been identified and fixed in our latest app update - @Marc's posted about this here
    2
  • Hey @Duppy @Bev @Gray4276

    Thanks for pointing this out!

    The issue's been identified and fixed in our latest app update - @Marc's posted about this here


  • Same Duppy here, and nothing to do with smart meter as I certainly have not got one 🤷*♀️
    Peace is always beautiful.

    WALT WHITMAN
    1
  • Same Duppy here, and nothing to do with smart meter as I certainly have not got one 🤷*♀️
    Peace is always beautiful.

    WALT WHITMAN


  • Hey Bev & Duppy,

    Mine too..... I think it's from the latest App update.
    I sent a PM to Marc.... but no reply yet.
    Gray4276
    3
  • Hey Bev & Duppy,

    Mine too..... I think it's from the latest App update.
    I sent a PM to Marc.... but no reply yet.
    Gray4276


  • Thanks Gray 👍
    Peace is always beautiful.

    WALT WHITMAN
    0
  • Thanks Gray 👍
    Peace is always beautiful.

    WALT WHITMAN