In addition to Nataly's reply, I don't know for sure but I would have thought that the app disappearing was symptomatic of a phone issue.
Apps don't just disappear, so something has gone wrong when it's updated.
If there are any vestiges of the app on your phone delete them, restart phone download the app and log in again if you can. If not post back
In the meanwhile as Nataly's polite reply you can go online, but if you do download the app on your phone you won't be able to use the phone's browser, you'll have to use a PC or device which the app is not on.
(if the app is on the phone..a case in point which upholds my previous moan that having the app shouldn't prevent the use of the browser on the phone, but that's one for another day.)
There may be a bug at PP's end but as far as I know, so far there haven't been any other reports of disappearing apps so it's a bit early in the day to accuse the IT dept of screwing up (which I'm sure they do lots of times), but I prefer to have evidence before I go in all guns blazing.
I'll add politely that your message comes across as being rather errr..impolite, but I'll put that down to frustration. Although admin do answer posts the community is mostly populated by helpful happy customers giving freely of their time. I don't work for PP.
Originally Posted by csrk