• Electric car

    I’m taking delivery of a my first electric car this week. I average around 800 - 1000 miles a month and will be charging almost exclusively at home and I’m estimating will cost iro £25-30 per month. How do I let Pure Planet know that my usage will be going up so they can recalculate my monthly payment to avoid ending up with a huge bill in 6 months time? Thanks.
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  • I’m taking delivery of a my first electric car this week. I average around 800 - 1000 miles a month and will be charging almost exclusively at home and I’m estimating will cost iro £25-30 per month. How do I let Pure Planet know that my usage will be going up so they can recalculate my monthly payment to avoid ending up with a huge bill in 6 months time? Thanks.
    Tap below to see the best answer
  • Best Answer

    HI Sally, I would contact them through Wattbot and ask them to increase your monthly DD.

    You need to send your message to the team directly via Wattbot.
    if you go to the app and click on the 3 lines at the top right, then click on help, then ask Wattbot,
    Then you need to type in 'message the team' ,
    then you can send them your message. Might take a couple of days to get back to you, but they will.
    1
  • HI Sally, I would contact them through Wattbot and ask them to increase your monthly DD.

    You need to send your message to the team directly via Wattbot.
    if you go to the app and click on the 3 lines at the top right, then click on help, then ask Wattbot,
    Then you need to type in 'message the team' ,
    then you can send them your message. Might take a couple of days to get back to you, but they will.