• Bill

    My bill has recently been
    updated and it’s now saying I owe £1500. Can anyone help with this?
    Tap below to see the best answer
    0
  • My bill has recently been
    updated and it’s now saying I owe £1500. Can anyone help with this?
    Tap below to see the best answer


  • Best Answer

    Hi Louise,

    Welcome to the Community forum for PP members.
    You need to contact the PP team to ask your question.

    Open the PP App
    Click the 3 lines at the top right
    Open the Help tab
    Open Ask Wattbot
    Enter "Message the team" and send
    Then input your question in detail and a member of the PP TEAM will respond within 2 days.... usually quicker tho'

    Hope this will help you.
    Gray4276
    0
  • Hi Louise,

    Welcome to the Community forum for PP members.
    You need to contact the PP team to ask your question.

    Open the PP App
    Click the 3 lines at the top right
    Open the Help tab
    Open Ask Wattbot
    Enter "Message the team" and send
    Then input your question in detail and a member of the PP TEAM will respond within 2 days.... usually quicker tho'

    Hope this will help you.
    Gray4276


  • Hello louise.
    It would be useful if you double cheaked all the meter readings as it may be possible you have given an incorrect reading, especially on the gas.
    0
  • Hello louise.
    It would be useful if you double cheaked all the meter readings as it may be possible you have given an incorrect reading, especially on the gas.