• Referred a friend

    Hi, I referred my son many months ago now via the refer a friend, as of yet we haven’t received a voucher. Could I ask why? It has gone past the initial waiting for first payment time. Just feel a little disappointed, I was pushing pure planet very positively to him.
    Tap below to see the best answer
    0
  • Hi, I referred my son many months ago now via the refer a friend, as of yet we haven’t received a voucher. Could I ask why? It has gone past the initial waiting for first payment time. Just feel a little disappointed, I was pushing pure planet very positively to him.
    Tap below to see the best answer


  • Best Answer

    Hi Justin,
    I agree, you should have received your voucher by now.
    Click HERE for full PP information on vouchers.
    If you have followed the process as described in the info page I suggest contacting PP direct by following the steps below:

    Go to blue home page
    click 3 white bars (top right)
    click help
    click Ask Wattbot
    then type in “Message the team “ followed by your issue.

    This will land on a PP representatives desk and you will get a reply although, not an instant service.

    ​Regards
    2
  • Hi Justin,
    I agree, you should have received your voucher by now.
    Click HERE for full PP information on vouchers.
    If you have followed the process as described in the info page I suggest contacting PP direct by following the steps below:

    Go to blue home page
    click 3 white bars (top right)
    click help
    click Ask Wattbot
    then type in “Message the team “ followed by your issue.

    This will land on a PP representatives desk and you will get a reply although, not an instant service.

    ​Regards