• Membership fee

    I've just looked at my monthly bill and noticed I'm being charged a membership fee of £15.24 on both electric & gas bill also statement is for 2 months payments ie April to June yet I paid bill last month as well
    Tap below to see the best answer
    0
  • I've just looked at my monthly bill and noticed I'm being charged a membership fee of £15.24 on both electric & gas bill also statement is for 2 months payments ie April to June yet I paid bill last month as well
    Tap below to see the best answer


  • Best Answer

    Hello giggsy.
    This happens sometimes and is simply a consolidated bill. Some minor detail will have changed on your acct which is why it happens.
    Last months charge should show as a credit and then your billed again. Does cause some confusion but should not happen anymore.
    1
  • Hello giggsy.
    This happens sometimes and is simply a consolidated bill. Some minor detail will have changed on your acct which is why it happens.
    Last months charge should show as a credit and then your billed again. Does cause some confusion but should not happen anymore.


  • Quote Originally Posted by Giggsy View Post
    I've just looked at my monthly bill and noticed I'm being charged a membership fee of £15.24 on both electric & gas bill also statement is for 2 months payments ie April to June yet I paid bill last month as well
    Hi Giggsy, Jon1 is spot on - click HERE for more info regarding “offset/consolidated” statements.
    3
  • Quote Originally Posted by Giggsy View Post
    I've just looked at my monthly bill and noticed I'm being charged a membership fee of £15.24 on both electric & gas bill also statement is for 2 months payments ie April to June yet I paid bill last month as well
    Hi Giggsy, Jon1 is spot on - click HERE for more info regarding “offset/consolidated” statements.