• Leaving

    Hi,
    I have a problem canceling my contract with pure planet. I am moving out and i do no longer have a UK billing address. How can I cancel my contract for gas and electricity without a forwarding address in the UK?

    Thank you very much for your help.
    Best wishes
    Niklas
    Tap below to see the best answer
    0
  • Hi,
    I have a problem canceling my contract with pure planet. I am moving out and i do no longer have a UK billing address. How can I cancel my contract for gas and electricity without a forwarding address in the UK?

    Thank you very much for your help.
    Best wishes
    Niklas
    Tap below to see the best answer


  • Best Answer

    Hi Niklas

    My suggestion would be to follow the instructions in this link, and explain the problem about your forwarding address...
    https://community.purepla.net/conten...o-do#ckb_start
    Hopefully Pure Planet will let you know what you need to do
    Best wishes on your move
    Stephen
    2
  • Hi Niklas

    My suggestion would be to follow the instructions in this link, and explain the problem about your forwarding address...
    https://community.purepla.net/conten...o-do#ckb_start
    Hopefully Pure Planet will let you know what you need to do
    Best wishes on your move
    Stephen