23-05-19, 10:15 - Views: 92
I took part in the roll out of 2nd generation smart meters and had them installed several weeks ago.This was only after the company switched the install dates 3 times! When the installer seemed to be having problems activating them he told me that PP would have to initiate activation of the meters then left.I have tried 3 times to get PP to do this but have had no replies whatsoever.Now I get a request for meter readings! The whole point of getting them installed was so I no longer needed to do this because the meters were in awkward locations for manual readings.I have tried phoning the installing co. But the line rings out. The whole process has been shambolic and has resulted in a great deal of frustration and inconvenience for me.Can you PLEASE get this sorted PP? It feels like I am dealing with a Mickey Mouse operation frankly.