• Date change

    Can you change my direct debit to the 28 of each month please
    Tap below to see the best answer
    0
  • Can you change my direct debit to the 28 of each month please
    Tap below to see the best answer


  • Best Answer

    Hi Sally,
    You can change the date of your direct debit on the app,
    Click on the three lines top right, go to Balance and Payments.
    Hope this helps.
    3
  • Hi Sally,
    You can change the date of your direct debit on the app,
    Click on the three lines top right, go to Balance and Payments.
    Hope this helps.


  • Just some other pointers Sally, this a forum set up by PP and its great for support plus all the FaQ's as in this link:
    https://community.purepla.net/conten...date#ckb_start

    Remember if you need to contact PP direct then you need to use the APP.
    Open Help - Open ask wattBot - Always start by typing "Message the Team" and post your question
    Response within 2 days often sooner by a person and not the bot.

    You can also use wattBot to ask general questions without having to type "Message the Team" to get automated responses.

    Have a great day
    3
  • Just some other pointers Sally, this a forum set up by PP and its great for support plus all the FaQ's as in this link:
    https://community.purepla.net/conten...date#ckb_start

    Remember if you need to contact PP direct then you need to use the APP.
    Open Help - Open ask wattBot - Always start by typing "Message the Team" and post your question
    Response within 2 days often sooner by a person and not the bot.

    You can also use wattBot to ask general questions without having to type "Message the Team" to get automated responses.

    Have a great day