• Re: we have overpaid

    We have overpaid by £479 pounds and we have been with pure planet over 6 months. We thought bills were adjusted every 6 months? We want to get back £300. How do we go about this please? Thanks!
    Tap below to see the best answer
    0
  • We have overpaid by £479 pounds and we have been with pure planet over 6 months. We thought bills were adjusted every 6 months? We want to get back £300. How do we go about this please? Thanks!
    Tap below to see the best answer


  • Best Answer

    Hello there,

    The community can't help you with this specific query, you'll need to message a member of the Pure Planet team. You can do this easily in the app by selecting Help and ask Wattbot to 'message the team' - add some further detail about what you would like to know and they'll get back to you in a day or two.
    0
  • Hello there,

    The community can't help you with this specific query, you'll need to message a member of the Pure Planet team. You can do this easily in the app by selecting Help and ask Wattbot to 'message the team' - add some further detail about what you would like to know and they'll get back to you in a day or two.