• Technical works

    Hello,
    Where can we contact if we might see problems with the gas?
    Tap below to see the best answer
    0
  • Hello,
    Where can we contact if we might see problems with the gas?
    Tap below to see the best answer


  • Best Answer

    Quote Originally Posted by Melsen View Post
    Hello,
    Where can we contact if we might see problems with the gas?
    Hi @Melsen
    Welcome to the community!
    Thanks for posting.
    It depends what kind of problem. If you think you've got a gas leak than call the National Gas Helpline on 0800 999 111.
    Here's a bit more info.
    Have you got gas coming through OK?
    Community Manager - Pure Planet

    0
  • Quote Originally Posted by Melsen View Post
    Hello,
    Where can we contact if we might see problems with the gas?
    Hi @Melsen
    Welcome to the community!
    Thanks for posting.
    It depends what kind of problem. If you think you've got a gas leak than call the National Gas Helpline on 0800 999 111.
    Here's a bit more info.
    Have you got gas coming through OK?
    Community Manager - Pure Planet



  • Hi, if you have an emergency, here is a link for you

    https://community.purepla.net/conten...leak#ckb_start
    5
  • Hi, if you have an emergency, here is a link for you

    https://community.purepla.net/conten...leak#ckb_start


  • hi Melsen
    What sort of problem?
    Quote Originally Posted by Melsen View Post
    Hello,
    Where can we contact if we might see problems with the gas?
    0
  • hi Melsen
    What sort of problem?
    Quote Originally Posted by Melsen View Post
    Hello,
    Where can we contact if we might see problems with the gas?


  • Hi, I will call that number you suggested. I'm not sure if there is any issue, I just want to have it checked.




    Quote Originally Posted by Marc View Post
    Hi @Melsen
    Welcome to the community!
    Thanks for posting.
    It depends what kind of problem. If you think you've got a gas leak than call the National Gas Helpline on 0800 999 111.
    Here's a bit more info.
    Have you got gas coming through OK?
    0
  • Hi, I will call that number you suggested. I'm not sure if there is any issue, I just want to have it checked.




    Quote Originally Posted by Marc View Post
    Hi @Melsen
    Welcome to the community!
    Thanks for posting.
    It depends what kind of problem. If you think you've got a gas leak than call the National Gas Helpline on 0800 999 111.
    Here's a bit more info.
    Have you got gas coming through OK?


  • hi Melsen
    the emergency number isn't there to check your istallation, it's there if you have a leak or suspect you have a leak, or you have no supply.
    If it's a general check you need you should contact a gas registered installer.
    Also, by and large, if the issue is after your meter they are likely to disconnect you and wait for an installer to repair.
    Quote Originally Posted by Melsen View Post
    Hi, I will call that number you suggested. I'm not sure if there is any issue, I just want to have it checked.
    2
  • hi Melsen
    the emergency number isn't there to check your istallation, it's there if you have a leak or suspect you have a leak, or you have no supply.
    If it's a general check you need you should contact a gas registered installer.
    Also, by and large, if the issue is after your meter they are likely to disconnect you and wait for an installer to repair.
    Quote Originally Posted by Melsen View Post
    Hi, I will call that number you suggested. I'm not sure if there is any issue, I just want to have it checked.


  • Hi @Melsen
    Don't call the national gas helpline if there's no leak. As @woz says, it's for emergencies.
    What's up with your meter that you want it checked?
    Community Manager - Pure Planet

    0
  • Hi @Melsen
    Don't call the national gas helpline if there's no leak. As @woz says, it's for emergencies.
    What's up with your meter that you want it checked?
    Community Manager - Pure Planet