• the payment

    I would like to know what I pay by my account to you
    0
  • I would like to know what I pay by my account to you


  • the payment

    I'd like to know what I'm paying through this account
    0
  • I'd like to know what I'm paying through this account


  • Hi, not sure what you're asking here.

    But if you're asking about your monthly DDs, you should've been told them when you asked for a quote, and confirmed in an email once you started with PP.
    0
  • Hi, not sure what you're asking here.

    But if you're asking about your monthly DDs, you should've been told them when you asked for a quote, and confirmed in an email once you started with PP.


  • Hi @Vasilu
    Welcome to the community!
    Thanks for posting.
    (FYI I've merged your two posts into one place. This is just to avoid having dupliate replies and conversations in different places, as this can be confusing for other members.)
    Are you asking about how to check your Direct Debit payments?
    In your Pure Planet app, go to Menu > Balance & payments.

    Hope this helps!
    Community Manager - Pure Planet

    ​​​​​​​​​​​​​​
    0
  • Hi @Vasilu
    Welcome to the community!
    Thanks for posting.
    (FYI I've merged your two posts into one place. This is just to avoid having dupliate replies and conversations in different places, as this can be confusing for other members.)
    Are you asking about how to check your Direct Debit payments?
    In your Pure Planet app, go to Menu > Balance & payments.

    Hope this helps!
    Community Manager - Pure Planet

    ​​​​​​​​​​​​​​


  • hi Vasilu
    ​have you moved into a property which is supplied by PP, has someone joined for you, or did you join PP yourself?
    The rates are HERE, rates depend on the area you live in.
    ​Monthly membership has been reduced to £8.00 not £8.50 as stated on that chart
    Quote Originally Posted by Vasilu View Post
    I would like to know what I pay by my account to you
    0
  • hi Vasilu
    ​have you moved into a property which is supplied by PP, has someone joined for you, or did you join PP yourself?
    The rates are HERE, rates depend on the area you live in.
    ​Monthly membership has been reduced to £8.00 not £8.50 as stated on that chart
    Quote Originally Posted by Vasilu View Post
    I would like to know what I pay by my account to you