I'm sort of catching up on this having been away over Easter. As @Nataly
our tech and app team are looking at improving these graphs.
I want to share my own account graph with you:
I got a consolidated bill for the Oct to March period. Here's how my usage looks:
If the graph included a y axis it wouldn't be readable in the app because the March reading would be 3079kWh for elec, compared to 606kWh in April. And 9111kWh for gas usage, compared with 946kWh in April. The graph would just look.... weird!
This is why we use a daily average. But of course this has created some confusion when Members see a fall in their graph for the month of Feb when they've actually used more energy! That's because Feb has fewer days, you see, which means the average is lower.....
Your feedback is spot on, and really useful. We def agree that we need some graphs that are much more accurate.
My own feeling is that some Members are happy with how the graphs give them a general view of their energy usage and make them think a bit more about conserving energy and saving money. Others want all the detail.
Check out this poll
So we're looking into different graphs for different views. Some which are general at-at-glance. Others which have all the detail.