Welcome to the community.
This forum is mainly viewed by other Pure Planet members, so it is advisable not not post your personal information here.
You will find some information when moving house at the link below.
If you need to make a one off payment then you will find information here:
Have you downloaded the Pure Planet app yet? This will enable you to set up an account (if you have not already done so?) and provide monthly meter readings which will enable PP to send you a monthly statement.