• Monthly membership fees

    I seem to be paying two monthly membership fees for gas and electricity - £5.22 and £2.70 for gas and £5.22 and £2.70 for electricity. Is that right?
    Tap below to see the best answer
    0
  • I seem to be paying two monthly membership fees for gas and electricity - £5.22 and £2.70 for gas and £5.22 and £2.70 for electricity. Is that right?
    Tap below to see the best answer


  • Best Answer

    Just to add Seona,
    The Mfee was reduced, so your statement advises 2 fees based on days x previous and new net of VAT...Hope this assists.
    4
  • Just to add Seona,
    The Mfee was reduced, so your statement advises 2 fees based on days x previous and new net of VAT...Hope this assists.


  • Hi Seona

    It's your first post, welcome to the community!

    This is a bit puzzling, Membership fees are now £8.00 per month per fuel (including VAT) - which is pretty close to your total!

    Perhaps someone else will have an idea what's happening in your situation!

    Stephen
    0
  • Hi Seona

    It's your first post, welcome to the community!

    This is a bit puzzling, Membership fees are now £8.00 per month per fuel (including VAT) - which is pretty close to your total!

    Perhaps someone else will have an idea what's happening in your situation!

    Stephen


  • Quote Originally Posted by Strutt G View Post
    Just to add Seona,
    The Mfee was reduced, so your statement advises 2 fees based on days x previous and new net of VAT...Hope this assists.
    Good thinking!
    0
  • Quote Originally Posted by Strutt G View Post
    Just to add Seona,
    The Mfee was reduced, so your statement advises 2 fees based on days x previous and new net of VAT...Hope this assists.
    Good thinking!


  • Hi @Seona
    Welcome to the community!
    Thanks for posting @Strutt G has the answer! We reduced our Membership fee on 5th February. Your statement has cost pre and post the 5th.
    Hope that helps
    Community Manager - Pure Planet

    2
  • Hi @Seona
    Welcome to the community!
    Thanks for posting @Strutt G has the answer! We reduced our Membership fee on 5th February. Your statement has cost pre and post the 5th.
    Hope that helps
    Community Manager - Pure Planet



  • Thanks for the explanation. Helpful.
    3
  • Thanks for the explanation. Helpful.