• Change name, email and billing details

    I've split with my partner and she's staying in the house. How do I change the account to her name and details.
    The online wattbot is ignoring me and can't find anyway to do this.
    Thanks
    Tap below to see the best answer
    0
  • I've split with my partner and she's staying in the house. How do I change the account to her name and details.
    The online wattbot is ignoring me and can't find anyway to do this.
    Thanks
    Tap below to see the best answer


  • Best Answer

    Hi teamdave
    ouch
    I'm not sure if you will be able to do that, you can but ask, but I fear you may have to close the account and your partner switch in in her name.
    Go to help in the app, Type "message the team" and ask there, someone will get back to you. It takes a couple of days.
    0
  • Hi teamdave
    ouch
    I'm not sure if you will be able to do that, you can but ask, but I fear you may have to close the account and your partner switch in in her name.
    Go to help in the app, Type "message the team" and ask there, someone will get back to you. It takes a couple of days.


  • @teamdave sorry to hear that. It must be the time of year, there is a very similar thread below as well;

    https://community.purepla.net/thread...8127#post18127

    I'm with @woz though.
    0
  • @teamdave sorry to hear that. It must be the time of year, there is a very similar thread below as well;

    https://community.purepla.net/thread...8127#post18127

    I'm with @woz though.