Originally Posted by 167
PP don't have "officers" (unless some of the staff work part time for the Police or some other official body...)
I don't work for PP so take my reply with a pinch of salt.
I read your question, I usually try to fathom out the purpose of a question before I reply, but with your question I was unable to do that (probably because the question has no purpose in the context of both
asking a business about their commercially sensitive decisions, and affecting any outcome of such decisions. )
The answer (or my answer) is that PP don't want to p**s people off by raising prices, so the decision isn't taken lightly.
I imagine much commercially sensitive discussion went into the strategy of the rise, when it was required and how it should be handled.
The clue lies in the words commercially sensitive.
Also I have to ask, what on earth difference does it make if PP decided yesterday or a week ago last Tuesday that price rises would need to be announced now for increase on 15th January? It was a commercial decision based on complex buying and forward buying of energy and their balance sheet.
The warning of an imminent need to increase prices was writ large all over the website, and in the community. Anyone with a modicum of awareness knew there was going to be a price increase. In fact I was surprised they managed to hold off for so long, and to give more than the statutory notice as agreed with Ofgem, both of those actions to the benefit of existing customers.
If they deem to share this information with you (and I sincerely hope they don't) I'm sure it will change absolutely nothing, but maybe I'll be surprised at your reply and you have an incredibly good reason as to why you are entitled to the information and how it will change things for you when you're informed (or not) that it was decided two days before or two weeks before or whenever.