• How do I get my gas meter reading when I’m unable

    How do I get my gas meter reading when I’m unable to have someone come over and repair my faulty gas meter?
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  • How do I get my gas meter reading when I’m unable to have someone come over and repair my faulty gas meter?


  • Quote Originally Posted by Yas5217 View Post
    How do I get my gas meter reading when I’m unable to have someone come over and repair my faulty gas meter?
    Hi @Yas5217
    Have you been in touch with our Member services team about having it checked out?
    Community Manager - Pure Planet

    0
  • Quote Originally Posted by Yas5217 View Post
    How do I get my gas meter reading when I’m unable to have someone come over and repair my faulty gas meter?
    Hi @Yas5217
    Have you been in touch with our Member services team about having it checked out?
    Community Manager - Pure Planet



  • Smart meter

    I have this smart meter, which I thought will help me to read my meter and not break my back going into my meter cupboard.
    But, I’m not sure how I give the reading as it gives me only 3 digits for a month or year?
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  • I have this smart meter, which I thought will help me to read my meter and not break my back going into my meter cupboard.
    But, I’m not sure how I give the reading as it gives me only 3 digits for a month or year?


  • Meter reading

    Hi
    I tried reading the meter the smart meter.
    From 05/08-09/09
    Gas: 145kwh
    Electricity: 121 KWh

    On the year reading to date:
    Gas: 461 KWh
    Electricity: 502Kwh.

    If this is not right I’ll have to creep in to the meter cupboard.
    I would appreciate it if you could kindly let me know if the readings are correct.

    Yasotha Nallaiah
    0
  • Hi
    I tried reading the meter the smart meter.
    From 05/08-09/09
    Gas: 145kwh
    Electricity: 121 KWh

    On the year reading to date:
    Gas: 461 KWh
    Electricity: 502Kwh.

    If this is not right I’ll have to creep in to the meter cupboard.
    I would appreciate it if you could kindly let me know if the readings are correct.

    Yasotha Nallaiah


  • Hi @Yas5217
    Thanks for the info.
    FYI i've merged your posts together into one thread. This is just to avoid us all having duplicate chats in different places.
    Have you seen our FAQs on reading meters?
    Analogue meters here
    Smart meters here
    Do they help at all?
    Community Manager - Pure Planet

    0
  • Hi @Yas5217
    Thanks for the info.
    FYI i've merged your posts together into one thread. This is just to avoid us all having duplicate chats in different places.
    Have you seen our FAQs on reading meters?
    Analogue meters here
    Smart meters here
    Do they help at all?
    Community Manager - Pure Planet



  • hi yas
    they aren’t correct you need to read the gas meter in cubic metres or m3, not kwh
    Also best to read the actual meters not the ihd.
    ​post back if you’re struggling

    Quote Originally Posted by Yas5217 View Post
    Hi
    I tried reading the meter the smart meter.
    From 05/08-09/09
    Gas: 145kwh
    Electricity: 121 KWh

    On the year reading to date:
    Gas: 461 KWh
    Electricity: 502Kwh.

    If this is not right I’ll have to creep in to the meter cupboard.
    I would appreciate it if you could kindly let me know if the readings are correct.

    Yasotha Nallaiah
    0
  • hi yas
    they aren’t correct you need to read the gas meter in cubic metres or m3, not kwh
    Also best to read the actual meters not the ihd.
    ​post back if you’re struggling

    Quote Originally Posted by Yas5217 View Post
    Hi
    I tried reading the meter the smart meter.
    From 05/08-09/09
    Gas: 145kwh
    Electricity: 121 KWh

    On the year reading to date:
    Gas: 461 KWh
    Electricity: 502Kwh.

    If this is not right I’ll have to creep in to the meter cupboard.
    I would appreciate it if you could kindly let me know if the readings are correct.

    Yasotha Nallaiah