I cannot fault PP at all. Since switching to them in January, I have had nothing but a positive experience
, and switched my parents to them also, after they were forever receiving price increases from the big six.
I control both accounts, mine and my parents, via my one device as they’re not online, and works superbly
Thought from day one PP had a lovely feel about it, and extremely cutting edge. Having dealt with BT customer service call centre via phone for the last six days, aaaaargh, it has made me realise how much I soooo DO NOT miss that way of doing things! Exasperating is an understatement!
So Ash, it’s a no brainer IMO. With no exit fees, go ahead and switch! Absolutely nothing to lose! You won’t look back.