• Landlord wants details

    Hi

    We have recently moved to Pure Planet for the energy for our rented house. Our landlord wants contact details for our supplier. What do we tell her?
    Tap below to see the best answer
    0
  • Hi

    We have recently moved to Pure Planet for the energy for our rented house. Our landlord wants contact details for our supplier. What do we tell her?
    Tap below to see the best answer


  • Best Answer

    Hi Andy and Mary
    I suspect the landlord is only asking so that when or if you leave he will know how to deal with the energy provider if necessary for the next tenant.
    All he needs to know is that it's app based and a new tenant, if they wish to continue with PP will need to download the app, and if they don't wish to continue in that way there is as jon1 says, the community.

    Give the landlord the URL's to PP's home page and a link to the community
    https://www.purepla.net/
    https://community.purepla.net/
    1
  • Hi Andy and Mary
    I suspect the landlord is only asking so that when or if you leave he will know how to deal with the energy provider if necessary for the next tenant.
    All he needs to know is that it's app based and a new tenant, if they wish to continue with PP will need to download the app, and if they don't wish to continue in that way there is as jon1 says, the community.

    Give the landlord the URL's to PP's home page and a link to the community
    https://www.purepla.net/
    https://community.purepla.net/


  • Hello andy and mary.
    The landlord can communicate with PP via the community and wattbot. You dont have to be a customer to use them. However im not sure why as PP should not give any details about you or your usage as they are not the acct holders.
    2
  • Hello andy and mary.
    The landlord can communicate with PP via the community and wattbot. You dont have to be a customer to use them. However im not sure why as PP should not give any details about you or your usage as they are not the acct holders.


  • Thank you. I am sure the reason is for continuity when we move out, it is only a six month let. Thank you for your advice.
    0
  • Thank you. I am sure the reason is for continuity when we move out, it is only a six month let. Thank you for your advice.