getting a quote, invalid postcode "retry" button doesn't work.

  • 25 November 2020
  • 4 replies
  • 64 views

Userlevel 7
Badge +11
  • Rocket Scientist
  • 13391 replies

If you go to

https://purepla.net/look-up-tariff?postcode=

and the postcode entered is invalid, the retry button doesn’t take you back to enter another postcode.

I was testing edge when I spotted this but it didn’t work on chrome either.

 


4 replies

Hey @woz 

Thanks for this.

Can I just double check the steps you took? Then I can pass it on to tech team.

I assume the first one was go to PP website homepage and choosing ‘tariffs’ from the top navigation, which takes you to this page https://purepla.net/tariff

Then you scrolled down to where it says Our tariff rates and inputted a postcode in the your postcode/look up tariff button?

 

 

And because you entered a wrong postcode, were shown the error page you’ve added to your post?

Userlevel 7
Badge +11

errr...slight complication it isn’t behaving the same way now!! ...let me see if I can recreate the steps..

OK

go to https://purepla.net/tariff

don’t enter a postcode (I know, I know but that’s not the point)

 click on pink look up tariff button,

you’re then in a loop if you press retry

 

Cheers @woz 

The same bug happens if you do enter a postcode, but it’s the wrong postcode.

Thank you for flagging this - our tech guys are working on fixing it :slight_smile:

Hello @woz 

Just to let you know that we’ve got an app and web released going out today, and it’s got a fix for this bug you spotted. 

Here’s the info about the new update. :slight_smile:

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