FAQ

Guide to reading energy statements


The below images explain the information available on each page of your monthly statements:

Page 1 of monthly statement
Page 2 of monthly statement
Page 3 of monthly statement

We’ll email your statement to you each month. You can also view and download your statements by tapping ‘Balance & payments’ > ‘statement history’ in your app or logged in at purepla.net
 

Note: click each image to expand


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