The below images explain the information available on each page of your monthly statements:
Note: click each image to expand
How do I view my monthly statements?
We’ll email your statement to you each month. You can also view and download your statements by tapping ‘Balance & payments’ > ‘statement history’ in your app or logged in at purepla.net.
Why are there estimated readings on my monthly statement?
Don’t worry - once we have new readings from you, we'll adjust your next month's statement to take into account your readings, so you don't pay for more energy than you’ve used.
Find out more in our FAQ all about estimated readings.
You may also be interested in our Payments and billing FAQ section