Please can someone tell me why I need to give meter readings when I have smart meters.?
Best answer by woz
Yes someone can tell you.
here is the explanation
Second generation smart meters (SMETS2)
If you've got second generation smart meters (known as 'SMETS2') these will stay smart when you switch to Pure Planet.
We'll ask for your opening readings. From then, we'll take a smart meter reading once a month.
You can also send manual meter readings at any time, if you want to.
So if it’s a 2nd gen once it’s configured you won’t have to send readings, but if it’s older you’ll have to wait for a fix.
If it doesn’t start sending you can ask PP to configure it, if they can’t you only need to send readings once a month and even then if you miss the odd one it’s no big deal.