Solved

SMETS2 Meters

  • 22 August 2019
  • 1 reply
  • 216 views

Hi,

I had SMETS2 gas & electricity meters installed yesterday. The display showed usage for both meters yesterday & this morning but now only shows electricity consumption, even though the gas meter is closer to the display.

Do I have to wait for something to catch up or is there a network connection problem? {the meters are in the cellar & the display in the living room directly above so there's no more than 4-5 feet between either meter & the display).
TIA..
icon

Best answer by woz 23 August 2019, 00:28

hi ascross
this is a common issue PP are working on a fix, but in the meanwhile try restarting the IHD while close to the meter, it might work.
ascross;36077:
Hi,

I had SMETS2 gas & electricity meters installed yesterday. The display showed usage for both meters yesterday & this morning but now only shows electricity consumption, even though the gas meter is closer to the display.

Do I have to wait for something to catch up or is there a network connection problem? {the meters are in the cellar & the display in the living room directly above so there's no more than 4-5 feet between either meter & the display).
TIA..
View original

1 reply

Userlevel 7
Badge +10
hi ascross
this is a common issue PP are working on a fix, but in the meanwhile try restarting the IHD while close to the meter, it might work.
ascross;36077:
Hi,

I had SMETS2 gas & electricity meters installed yesterday. The display showed usage for both meters yesterday & this morning but now only shows electricity consumption, even though the gas meter is closer to the display.

Do I have to wait for something to catch up or is there a network connection problem? {the meters are in the cellar & the display in the living room directly above so there's no more than 4-5 feet between either meter & the display).
TIA..

Reply